Faculty and undergraduate perceptions of expertise within social media
Snyder Broussard M.J.; Wilson R.A.; Hurlbert J.M.; Gregory A.S.
2012
Social Software and the Evolution of User Expertise: Future Trends in Knowledge Creation and Dissemination
0
10.4018/978-1-4666-2178-7.ch013
Social media applications like wikis, blogs, and comments on online news feeds emphasize user participation, encouraging ongoing revision by volunteer expertise. Surveying undergraduate students and teaching faculty at two small liberal arts institutions enabled the researchers to examine how both students and faculty view this new expertise, and how appropriate each group sees this expertise for completing undergraduate research. The results show that students are using social media extensively for preliminary research and educational videos, with Wikipedia and YouTube being the most popular sites for this purpose. Students and faculty continue to value advanced degrees, publications, and experience as the most important indicators of expertise. Students and faculty agree that users must always question the accuracy of information on social media sites, but faculties are not satisfied with students' ability to evaluate such information. © 2013, IGI Global.
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