CHI TIẾT NGHIÊN CỨU …
Tiêu đề
"Takin' It to the Web": Updating operations manuals for today's techno-realities
Tác giả
Spring K.
Năm xuất bản
2012
Source title
Journal of Interlibrary Loan, Document Delivery and Electronic Reserve
Số trích dẫn
2
DOI
10.1080/1072303X.2012.682642
Liên kết
Tóm tắt
This article describes the process of revamping an existing operations manual for the interlibrary loan department at a small, private liberal arts college. It documents how staff met their goals of integrating traditional reference materials and training information, utilizing Web-based tools for content creation and delivery, consolidating assessment and evaluation mechanisms, and facilitating updating of content. By incorporating theories of blended learning into the design of the new resource, supervisors were able to shift their existing documentation from 2D to 2.0. Strategies for implementing an interactive training resource and operations manual are provided. © Taylor & Francis Group, LLC.
Từ khóa
Blended learning; Course management systems; Employee training; Interlibrary loan; Operations manuals
Tài liệu tham khảo
Alder N., Retraining is draining: Motivating student employees to high performance and longevity, Journal of Access Services, 5, 1-2, pp. 93-101, (2008); Allan B., Blended learning: Tools for teaching and training, (2007); Bryce E., Choi P., Landstrom M., LoChang J., Using online delivery for workplace training in healthcare, Journal of Distance Education, 22, 3, pp. 149-156, (2008); Clifford J., Thorpe S., Workplace learning & development: Delivering competitive advantage for your organization, (2007); Graham C.R., Blended learning systems: Definition, current trends, and future directions, The handbook of blended learning: Global perspectives, local designs, pp. 3-21, (2006); Graham C.R., Allen S., Ure D., Benefits and challenges of blended learning environments, Encyclopedia of information science and technology, pp. 253-259, (2005); Kopchok K., Interlibrary loan the wiki way, Journal of Interlibrary Loan, Document Delivery & Electronic Reserve, 18, 1, pp. 67-77, (2007); Rabak L., Cleveland-Innes M., Acceptance and resistance to corporate e-learning: A case from the retail sector, Journal of Distance Education, 21, 2, pp. 115-134, (2006); Rooney J.E., Knowledge infusion: Blending learning opportunities to enhance educational programming and meetings, AssociationManagement, 55, 5, pp. 26-32, (2003); Smith R.M., Conquering the content: A step-by-step guide to online course design, (2008); Steiner S., Glogowski J., The life of a wiki: How Georgia State University Library's wiki enhances content currency and employee collaboration, University Library Faculty Publications, (2007); Sweet C.A., Increasing efficiency and decreasing waste by overhauling interlibrary loan procedures at a small community college, Journal of Interlibrary Loan, Document Delivery & Electronic Reserve, 19, 2, pp. 155-164, (2009); von Berg D., Collaborative approaches to resolving difficult ILL borrowing requests: Using a working group and a wiki for knowledge sharing, Journal of Interlibrary Loan, Document Delivery & Electronic Reserve, 20, 5, pp. 337-345; Ward J., LaBranche G.A., Blended learning: The convergence of e-learning and meetings, Franchising World, 35, 4, pp. 22-23, (2003)
Nơi xuất bản
Hình thức xuất bản
Article
Open Access
All Open Access; Green Open Access
Nguồn
Scopus